FAQ

The Community Room may be rented by calling the Municipal Office at 217-543-2927 or by coming into the office itself.  Reservations are made on a first come first served bases.  Reservations are accepted up to a year in advance.  All reservations require a signed lease agreement.  For further information or availability of dates, please contact the Municipal Office.

To reserve a park pavilion, please call the State Bank of Arthur at 543-2111 ext. 105 and speak to Billie Bernius.  There is no charge for reservations.

If you would like to reserve Brad-O-Clen, please call the Park Superintendent at 549-0153.  

The Village of Arthur does not allow the burning of landscape waste.

This Ordinance shall not apply to wood, charcoal, gas operated grills,and small wood bonfires.

If you live in Douglas County, contact the Douglas County Clerk's office at 217-253-2411

If you live in Moultrie County, contact the Moultrie County Clerk's office at 217-728-4389

If your power goes out, call the utility company right away.  Every call helps pinpoint the source of the problem.  The toll free telephone number for AmerenCIPS is 1-888-789-2477.

NO!!!  Using a gas appliance improperly can cause it to take in too much oxygen from the air leading to asphyxiation, or not enough oxygen, which could lead to carbon monoxide poisoning.

This also holds true for space heaters that burn fuels like kerosene or propane.  These should never be used in an enclosed room without proper ventilation.  Never use a charcoal or propane grill indoors.

The best way to stay warm during a power outage is by wearing layers of clothing and using blankets.  A wood-burning fireplace or stove is also an option, but make sure it is in good working order and there is sufficient ventilation for operation.

There is always a risk of fire when candles are used.  If you must use candles, make sure to place them on a stable surface away from flammable materials, children, and pets.  Never leave a candle burning when you go to sleep or leave the house.

Carbon monoxide is created as a by-product of incomplete combustion.  Poisoning and illness may occur when fossil fuels are burned without proper ventilation in close proximity to people.

Potential sources of carbon monoxide include automobiles, gas appliances, gas furnaces, chimneys, charcoal grills and portable kerosene heaters.

If the alarm goes off or you suspect carbon monoxide, get fresh air into the home or business by opening doors and windows.

If anyone is experiencing symptoms of carbon monoxide poisoning (burning eyes, headaches, dizziness, vomiting, and fatigue) call the Poison Control Center at 1-800-222-1222, and they will evaluate the exposure to carbon monoxide and coordinate medical treatment.

Be sure to call a qualified plumbing or heating professional to inspect your appliances.

If you smell gas inside a building or if you hear a hissing or leaking sound you should leave the building immediately, taking everyone with you (including pets), and leave all doors and windows open behind you.

Call Ameren from a neighbor's home or nearby business.  Ameren responds to emergencies 24 hours a day, 7 days a week.

Ameren Illinois Utilities 1-800-481-1154

• DO NOT use telephones, cellular phones, computers, appliances, elevators or garage door openers.
• DO NOT touch electrical outlets, switches, or doorbells.
• DO NOT smoke, use a lighter, match or other open flame.
• DO NOT position or operate vehicles or powered equipment where leaking gas may be present.
• DO NOT re-enter the home to open doors or windows.

If you hit a gas line while digging, smell a strong gas odor in the air, hear an unusual high-pitched whistle or hissing sound, you may be observing signs of a leak in a natural gas line.  Always use caution near an outdoor gas leak and recognize the possible hazards, such as fire, ignition or explosion.

** Notify Ameren Illinois Utilities immediately 1-800-481-1154

** Call 911, or contact your local fire, police, or sheriff's department if there appears to be an immediate danger, and advise them of the location and nature of the situation.

** Abandon any equipment being used in or near the area.

** Evacuate the area and try to prevent anyone from entering.

• DO NOT use any device or equipment that could generate a spark or a flame.
• DO NOT start up or shut down motor vehicles or electrical equipment.
• DO NOT use a telephone or cellular phone in or near the area where you observe signs of a leak.
• DO NOT attempt to repair or backfill any damaged or potentially damaged pipeline.